Aviation plays a crucial role as an enabler in the global tourism industry. It connects some of the most remote regions around the world with the global tourism source markets, bringing forth a substantial economic impact transforming their local economies. With a massive injection of foreign...
Nicholas Clayton, CEO of Capella Hotel, shares with Rachel AJ Lee why the group is pressing ahead to launch its Patina brand, how its properties repositioned swiftly to capture the domestic market, and his predictions for travel recovery.
By better understanding their guests and market conditions through advanced business intelligence tools, hotel groups can set themselves up for increased profitability and commercial growth.