
The New Potential Office Killer: AI?
Oh, so office asset owners, investors, and contract furniture bigwigs have had it rough lately, huh? Must be tough playing a never-ending game of dodgeball with all those pesky pandemic closures, work-from-home policies, and hybrid offices. Poor things just want some stability, don't they?
Now, here comes the big, bad AI threat, about to flip the traditional office-based job scene upside down. Goldman Sachs economists predict that AI automation could wipe out a mind-blowing 18% of the global workforce, aka around 300 million jobs. Ouch!
So, what does this mean for the workforce? Well, fewer office jobs means less demand for office furniture (duh!). That spells trouble for the office furniture industry, which will have to adapt and supply less furniture to stay afloat. Maybe they could try selling really expensive cubicles instead? Just a thought.
IBM's CEO, Arvind Krishna, spilled the beans in a Bloomberg interview, saying they're not hiring for roles that might get replaced by AI soon. He thinks a third of back-office jobs could go *poof* within five years. Customer-facing roles seem safe for now, but who knows how long that'll last?
The financial services sector is all about that AI life, using it to streamline operations and cut costs. JLL says organizations are already using AI-powered virtual assistants for better customer service. As a result, they're hiring more people with skills in cloud computing, AI, machine learning, and programming. Software developers and data scientists are the new hotshots, with the largest banks hiring 90% more of them since 2018.
Sure, technology might kill some jobs, but it can also create new ones. The big question is whether new jobs will appear fast enough. And as tech keeps evolving, it might even change the demand for space in other commercial real estate sectors.
So, the real estate industry better buckle up and get ready for the AI rollercoaster. They'll need to adapt to the ever-changing modern (and futuristic) workplace, which might include a drop in demand for office spaces and all the ripple effects that go with it.
In other news, Steelcase is laying off hundreds of workers in the U.S. and abroad, thanks to inflation, a drop in orders, and low plant utilization. They're even closing a distribution center in Atlanta, Ga. Meanwhile, Steelcase's CEO, Sara Armbruster, is on the lookout for ways to drive the company's strategy forward. Nice to know someone's got a plan, even if it's at the expense of the employees.
And now, a moment to remember Andi Owen, the CEO of Herman Miller. Her infamous rant, where she dismissed her employees' bonus concerns while raking in a hefty bonus herself, became the perfect example of what not to do as a CEO. Andi's lack of empathy and her cringe-worthy motivational speech turned her into the poster child for corporate greed and insensitivity. But hey, at least she made MillerKnoll a household name, right?
As long as leaders like Andi keep putting themselves first, we'll never hear the end of this story. But maybe we can learn from their mistakes and try to be better leaders ourselves. Let's not forget the importance of empathy, especially during tough times. Or, you know, just buy stock when everything goes south like MillerKnoll's Chairman, Michael Volkema, who recently dropped a cool million to buy 60,200 shares. Good luck to the MillerKnoll employees who now have to boost profits even more so Volkema can cash out. What a pity. MW
In recent years, investors have reacted with anxiety and excitement to strong jobs numbers, with better-than-expected payroll reports resulting in higher-than-expected inflation and more rate hikes. However, this pattern seems to be changing as investors have cheered the April jobs report, which came in far better than expected, with 253,000 jobs added versus an estimate for 185,000. The S&P 500 closed up 1.85% on the day, managing to wipe out much of the week's earlier losses, and the Nasdaq Composite rose 2.25%.
The shift in investor sentiment towards strong jobs numbers could have significant implications for the office furniture industry. As more people return to work and companies begin to hire, there may be a greater demand for flexible and ergonomic furniture that can adapt to changing circumstances and promote health and well-being. Companies that can respond to these trends and offer innovative solutions are likely to be well-positioned to take advantage of the changing market conditions.



Kimball International, Inc. announced Q3 FY 2023 results:
Net sales: $166.1M Gross margin: 37.6% Net income: $5.7M; Adjusted net income: $11.2M Diluted EPS: $0.15; Adjusted diluted EPS: $0.30 Adjusted EBITDA: $15.4M, up $3.9M YoY Backlog: $134.5MCEO Kristie Juster commented that the market positioning continues to benefit from their key competitive advantages, namely the strategic composition and orientation of their product portfolio and their strong presence in key growth geographies.
In Q3 FY 2023, consolidated net sales were $166.1 million, compared to $180.9 million in the year ago quarter. Gross margin expanded 710 basis points year-over-year to 37.6%, due to continued price benefits, moderating inflation and cost-out programs. Adjusted EBITDA increased year-over-year by 34% to $15.4 million.
Capital expenditures in the third quarter of fiscal year 2023 were $5.5 million. Kimball International returned $4.2 million to shareholders in the form of dividends and share repurchases in the third quarter of fiscal year 2023.
“We are confident that combining with HNI represents the ideal fit for our family of brands and will provide our employees and stakeholders with the enhanced opportunities afforded by a larger, more diversified industry leader.” Ms. Juster concluded.
Kimball International, Inc. will not host an earnings conference call for its Q3 2023 results, due to the pending acquisition by HNI Corporation.
The built environment has changed since COVID started. Touchless entrances, hybrid work options, and consolidated offices are at the top of client wish lists. But we must also adapt the built environment to the changes in people over the last 3.5 years. That includes all the alternate workspaces people use.
The workplace has changed, and so has the worker. Studies show that many of us, especially those just entering the workforce, have become more introverted. When designing spaces to support new ways of working, it’s crucial that we take those changes into account.
People need the right tools and technology to get the job done, and the ability to interact and collaborate with colleagues. Designing spaces that draw people in, that give them what they want and need from a workspace, makes people the amenity that unites workplace and company culture.
Workplace design was focused on open-plan, collaborative spaces before 2020. Now, we’re seeing a big uptick in the variety of spaces we’re designing, including an increased number of private offices. People want more places for heads-down, private work.
Organizations need to be more intentional about creating connections and encouraging social interaction in alternate workspaces. One idea is having a person to foster that sense of community.
Daylighting, space, and color are crucial in designing a healthy workplace. Bringing additional volume and height into social spaces helps uplift people and encourages kinder and more productive interactions.
A well-designed workplace will allow all different types of people to feel comfortable and productive. The role of the architect is to provide a variety for all work styles that allows people to find a space where they feel comfortable.
Through simple yet effective strategies such as attention to light, volume, and color, we can help establish a healthier, happier, and stronger workforce.




George Nelson for Herman Miller desk model # 4658, in walnut, steel and leather, ca' late 1940's. A Classic Postwar modernist desk made of walnut with steel legs and its original brown leather writing surface, showing a beautiful patina. The desk includes a floating top unit featuring two sliding doors with small interior drawers and shelves. A desktop leather pull on the left reveals more storage including small drawers in maple. It also sports a perforated aluminum file drawer on the right. Remarkable and all original, unrestored, one owner.
Creator: George Nelson (Designer)
The HON Company has recognized seven industry-leading dealer partners in their annual HON Team Up awards ceremony for providing HON product solutions with a commitment to serve communities and make spaces work. The awards program was hosted in Dublin, Ireland, and celebrates shared success and exceptional commitment to the HON brand.
HON recognized the efforts Dealer partners put forth to achieve these awards, and congratulate the following winners:
The Solomon Coyle 2023-Q1 Market Outlook Report is available. Distributors have improved bookings and expect continued growth. All regions show positive pipeline growth, but billings are slowing.
The managing principal notes that distributors are agile and adapt to challenging environments by innovating in segments of opportunity. Meanwhile, a consultant is keeping an eye on billings and backlog, hoping for improvement in supply chains and construction delays to increase billings and reduce backlogs.
Key findings of the report include:
Dealer bookings have recovered from 2022-Q4's contraction.

