Are gamers the next hot furniture market? / Why Jamie Dimon is quietly clamping down on remote work at JPMorgan / DIRTT Shutters Operations at new Rock Hill, SC Facility / Return-To-Office Reluctance vs. Recession: How Opposing Forces Could Impact the Office / Still Hoping for Full Offices? The Fed Says Don’t Hold Your Breath / What the Rise of Asynchronous Work Means for  the Office / The rise of the furry co-worker

The Monday Morning Quarterback
Monday, August 29, 2022


🏈 Cheat Sheet 🏈

Makers go all in on gaming

Preseason football is mercifully almost over. But another - better game is on! Last week Humanscale officially rolled out its gaming collection of chairs, sit-to-stand desks, monitor arms, lighting, and accessories. Whew.

This is a significant addition to the Humanscale offering. While it is about "gaming," it is also about beating the other players in the marketplace at their own game—specifically MillerKnoll.

It's been two years since Herman Miller lit up the space for contract manufacturers. Many, if not all, were skeptical that it was a category worth going after. Even I suggested that Miller was wasting its time with "gamers." But, as gaming continues to grow (and grow), the market for all sorts of support equipment continues to grow alongside it. 

As for Humanscale, this is yet another battle against the Zeeland, MI-based evil empire. The two companies have been battling it out in numerous categories for years. At one time, Herman Miller dealers were free to sell Humanscale's ergonomic seating and accessories line. Then Miller clamped down and forced their dealers to drop the company (for obvious rea$on$). Then when Humanscale took a commanding position in the monitor arm and keyboard support arena, Miller, which had almost no position, struck back by buying CBS and their line of similar products. With Miller's purchase of DWR, the company kicked out almost all competitors, including Humanscale, from its retail operation. Before Miller's ownership, DWR sold Humanscale's Diffrient designed seating and its well-regarded Float tables. No more.

So now comes Humanscale, famous gamers and a few brands in hand, to strike back at its sworn enemy. Sounds like the pitch for a video game, right? It's mortal combat. Time will tell, of course, but Humanscale has plenty of juice to fight "the fight" against the reign of House Targaryen. Whoops, I mean MillerKnoll.

Some industry skeptics will ask how any of these chairs are (actually) gaming chairs since most have had only very mild modifications to them, if any. That's a good point. But if you want to see how the Humanscale chairs perform in a gaming situation, forget gamers and just watch HBO's Industry series. 

Industry follows a group of hungry, young graduates competing for a limited number of permanent positions at Pierpoint & Co., a (fake) leading bank in London, while being thrown head-first into the exciting world of international finance. Front and center, providing the foundation (literally) for their stock trading (and drama), are Humanscale's chairs. Likewise, Showtime's long running Billions.

This epic, enduring battle will continue in other categories as well. Lighting, conference seating, you name it, it's all on the table. Just remember rule number one: never bring a knife to a sword fight. You need great products to battle these two. If you're a manufacturer looking for the ultimate battle, feel free to jump right in. Good luck.

Meanwhile, Jamie Dimon is quietly clamping down on remote work at JPMorgan. His success at putting asses in seats at their new - to be built - HQ in NYC could drastically change the design of the new workplace (for better or worse), and greatly enrich office furniture makers who win contracts. Does Jamie watch Billions or Industry? Just wondering.

According to an article in the NYPost, JPMorgan's chief executive has been quietly telling senior managers he expects the bank's rank and file to be in their seats at the office five days a week — a more stringent standard than the bank's official line of three days a week.

"The worry is if people aren't in their seats five days a week, those seats could be moved from our team," a source close to the situation told The Post. "If someone's not there, it makes it a pretty easy decision to fire them first."

JPMorgan Chase is in the middle of building its new multibillion-dollar global headquarters at 270 Park Ave. The new building — which will take up an entire city block, stretch 70 stories high, and house as many as 15,000 workers (and even more chairs) — is expected to cost around $3 billion. Dimon doesn't plan on it being empty when it opens in 2025.  MW


Bigger than…

Fly me to the moon. Think the office furniture industry is huge? No way. Dallas Kasaboski, consultant at Northern Sky Research says contracts for lunar missions through NASA’s Commercial Lunar Payload Services (CLPS) program will have more than doubled from 125 to more than 250 over the next decade. The firm expects business on and servicing the moon to become a $105 billion industry by 2032.

Bottom line: No way we can grow the contract furniture industry to $105 billion by 2032, unless we start delivering millions of chairs and desks to space - and beyond. Likelihood of achieving that? One out of 10 billion.


Industry Stocks at Friday's Close


Industry News

Struggling demountable wall maker DIRTT last week announced the suspension of operations at its manufacturing facility in Rock Hill, South Carolina. With sufficient capacity for current and expected production requirements at its facilities in Savannah, Georgia and Calgary, Alberta, the decision is part of the company’s ongoing focus on realigning the organization, driving efficiency, and improving profitability.

Watch a video of the short life of DIRTT's Rock Hill, SC facility

The closure comes after an approximate $18.5 million investment in the Rock Hill plant announced in June of 2021. The custom-built 130,000 square foot building was reported to be expandable to 260,000 square feet to support future growth, which obviously is not currently happening. 

DIRTT will continue to assess its capacity requirements and will evaluate options to resume operations at the Rock Hill facility as volume demand continues to expand.

Mr. Urban also notes, “I’d like to thank the Rock Hill team for their commitment to building exceptional spaces for our clients across the United States and Canada. We’ll be supporting our Rock Hill staff with their transitions.”

The company did not report on how many employees would be terminated in the closure.

The company most recently reported a quarterly loss of $19.3 million on revenue of $44.7 million. Shares of DIRTT closed Friday at $0.66, down 4.36% on the day, and down from it's 52-week high of $3.82.

It was just the other day that the Federal Reserve Bank of New York told CRE people in the office sector not to get overly worried. Although remote work was clearly here to stay to some degree, the amount of workspace in greater New York City was stable.

Just one problem: not all large tenants are buying it. As the *Wall Street Journal* reported, there are big companies taking additional looks at office usage because they’re concerned about an economic downturn and whether they need to spend at their current rate for space they might not need.

The ride-sharing company had previously announced employees could work fully remote if they wished.
Office owners and employers nationwide have more months of uncertainty ahead as an expected recession and the well-worn dynamics of a downturn combine with the vagaries and unpredictability of the return-to-office movement.

Recessions usually mean more power for employers as workers worry about their jobs, which could create leverage for getting people back to the office instead of serving as a salary governor as in downturns past. But in a post-Covid world, nothing is that simple.

Real estate players who ignore net zero are putting their capital — not to mention the planet — at risk, says Allwork.Space.
Pension funds based in the U.S. and Canada are unwinding their bets on office buildings and retail as they reckon with the potential for big value declines.

North American public pension funds manage more than $6T, allocating almost 9% of that amount to real estate. Office has long been the preferred real estate asset class for these funds, but its share of investment has rapidly dwindled — office holdings now account for 23% of private real estate funds' holdings, down 11% from three years ago, according to National Council of Real Estate Investment Fiduciaries data reported by The Wall Street Journal.

The BIOPHILIC OFFICE by COLECRAFT COMMERCIAL FURNISHINGS

Most office employees work 70-90 percent of daylight time inside a building. Studies have demonstrated that a nature-based design that provides interaction with the natural environment is a very effective way to improve mood, efficiency and overall job satisfaction. 

Biophilic office and furniture design is a philosophy that uses natural materials and plants in the design of the office environment. Biophilic design research has indicated that humans have an innate connection with the natural world and that exposure to the natural world is therefore important for human well-being.  Biophilic design is increasingly being used to boost well-being by creating a connection with nature through the use of elements like daylight, plants, water, and exposed wood. These elements have been attributed to positive outcomes in humans—from reducing stress to boosting productivity. A Biophilic office environment also encourages employees who have been working from home to return to the office.

At Colecraft we work with your design team to develop the office furniture that meets your total design intent including adding elements of Biophilic design into the furniture.  Use of natural materials such as wood and greenery with lighting tastefully introduced into the design, help to personalize the design as unique and meet your goal of achieving a Biophilic environment. From Reception Desk through conference rooms and office desking our finely crafted furniture makes an uncompromising statement about your values and that of your company.

Colecraft Commercial Furnishings has been creating and building distinctive conferencing solutions at its manufacturing headquarters in Jamestown New York since 2003.   Colecraft develops initial design concepts and customizes each build to meet a client’s specific “Design intent”. Every piece of furniture, made by the artisans at Colecraft is customized in style, size, color, finish and technology integration.

Merging state-of-the-art design, engineering, and CNC technology with highly skilled artisans and traditional craftsmanship, Colecraft provides furniture for many of the nation’s leading businesses, institutions and universities. The company’s tag line is “The Art of Detail” and the products delivered are masterpieces in terms of quality, form, function and “Detail”.

Colecraft’s product design focus is centered functionally on Executive Office Furniture including Reception Areas, Conference Room Furniture, Deking as well as Custom Library, Courtroom, Institutional and Educational Furniture.  Resimercial, Biophilic and Executive WFH designs are also part Colecraft’s design acumen.  Colecraft’s market segments includes business, education, healthcare , hospitality and luxury automotive showrooms.  The company specializes in producing lot quantities of one to one-hundred.

Colecraft sells and distributes its furniture through A grade commercial contract dealer partners throughout the United States. For more information about Colecraft Commercial Furnishings visit www.colecraftcf.com.

Yes, many CEOs want all workers to come back into the office. Yes, may office property owners and operators, worried about what working from home would eventually mean for rent roles, want it as well.

The Federal Reserve Bank of New York says that while there may be more people back in headquarters, remote work isn’t going away. But then, neither has the amount of workspace used, at least in New York.

An Italian Luxury Furnishing Company is shifting the conversational paradigm of office furniture. Luxy wants for you to create a space that promotes inspiration and creativity by envisioning the space as an extension of your imagination.
Even as rents languish and vacancy rates remain high in much of the office market, the creme de la creme in commercial is still able to command top tier rents and has limited availability.
Last week’s announcement of the biggest office deal of the year was welcome news for New York City’s office market, which has been battered by high availability and low occupancy.

Leases like KPMG's 15-year commitment in Manhattan West — the search for which kicked off in 2018, the company said — are a sign more large corporations are finally making decisions about how they want their offices to look long-term, and what it means for the size of their spaces, industry.

Features

Interactive artworks in workspaces can help employees feel more connected to the company – and each other.

The coronavirus pandemic set in motion a shift to remote and hybrid work that is quietly reshaping American economics and demographics.

While the fine women and men at U.S. statistical agencies are still grappling with how to measure this astonishing transformation, a host of academics and other experts have rushed to fill the data gap.

They’ve found that remote work has ebbed significantly since the height of pandemic shutdowns in 2020, when almost two-thirds of work was done remotely. But it has since stabilized at an extraordinarily high level: Around a third of work was done remotely in the United States in 2021 and 2022, according to economists José María Barrero (Autonomous Technological Institute of Mexico), Nicholas Bloom (Stanford University) and Steven Davis (University of Chicago).

In this episode of the McKinsey Talks Talent podcast, McKinsey talent leaders Bryan Hancock and Bill Schaninger speak with senior expert, Phil Kirschner about the ways in which companies must adapt their physical office space to please their workers and provide opportunities for real connection.

Workspace News

International Dog Day was celebrated last week, making this the perfect time to explore the claim that having dogs, and, more generally, furry friends of all sorts, in the workplace can be good for business. Are pet friendly workplaces truly best in show? Let’s dig in and take a closer look.
Sanjeev Patel and Shannon Robinson of Duda|Paine explore creating truly sustainable workplaces to attract people back to the office.
As asynchronous work continues to veer toward the norm for many US companies, corporate real estate executives are struggling to nail down their space needs, making leasing increasingly challenging for the office sector.

“A particularly challenging pain point is the discrepancy between how employees say they work in the office and what building and utilization data shows,” says Tony Josipovic, JLL Global Product Management executive director in a new post. “Getting a true benchmark is already challenging and it’s a must have – think of it as a table-stakes.”

Safety, health and wellbeing at work is, without question, the most important of all responsibilities facing those who employ others. It can be a matter of life and death and deserves to be front and center of any debate on work as it is performed today as well as the future of work. That it isn’t in the public conscience in the same way as, say, climate change has long been the challenge facing those of us who work in the health and safety profession and who strive to make workplaces healthier and safer. Yet, nearly 2.8 million people are estimated to lose their lives each year to avoidable, unnecessary work-related injuries or illness. That is a conservative estimate, in my view, and many, many millions more suffer serious, often life-changing injuries or ill health at work.

Trends

Child care is an important issue these days for most office workers, and it’s easy to understand why: it’s expensive, hard to find, and it’s crucial for working parents. The pandemic took a crushing toll on the child care industry, creating a labor shortage and forcing many providers to close their doors. That’s left a lot of families without reliable care for children, and it’s led to women leaving the workforce in droves. Employers know how important child care is, but for office owners and developers, there’s an urgency these days to reevaluate including child care facilities in a property and asking an important question: is child care the ultimate office amenity?

Latest Products

Featuring gaming chairs, sit-to-stand desks, monitor arms, lighting, and premium accessories, the curated collection brings Humanscale’s extensive expertise in ergonomics and design to an industry where it’s often overlooked.
Expressive spatial landscapes unfold with the new Ghia collection of low tables.
Showcasing the masterful work of Ethnicraft’s skilled artisans, the PI Wall Shelves draw inspiration from nature, seen in the sleek, polished yet imperfect finish.
Classic yet contemporary. Pilippe Nigro’s newest design, Hemicycle, was created to work in any space- from an intimate apartment to a busy office.

Other News

Tens of thousands of polyester threads make the AeroRondack more rigid and functional than your standard inflatable furniture.
With millions of followers, a new class of corporate creators is skewering our current state of work— and dominating social media.

The World of Ridiculous Reviews

These days everyone is a reviewer. Every week our inbox is filled with claims of the Best Task Chair, Best Chair for your Back, the Best Work From Home Chair, the Best Standing Desk, etc. These reviews are mostly written by people with absolutely no experience with the product they are reviewing, let alone an understanding of the scale of the industry and the history and scope of its products. Still, it doesn't stop them. On occasion, QB will purchase and test some of "The Best" products ourselves to see if they live up to the accolades heaped upon them by random reviewers. It should be fun.
This week's Ridiculous Review comes via the site insider.com. Unfortunately, the collection being reviewed doesn't contain any true contract furniture products. It's as if none of the contract manufacturers have sit/stand desks available for direct sale on their websites. But of course they do, and many are targeted to work-at-home customers, so what gives? At best they collected a bunch of random sit/stand desks from various searches on the internet. And yes, they get paid for each affiliate link which is something most contract manufacturers don't participate in, so perhaps it the 6 Best Standing Desks that pay a commission.
 
Methodology: "There are a lot of things to consider when assessing a standing desk or a standing desk converter. Where possible, I test out the standing desk in everyday use, changing from standing to sitting positions several times throughout the day. For standing desks I've been unable to test myself, I talked to a colleague or another trusted source with hands-on experience living with that desk to find out what the pros and cons are."
 
Disclaimer: All products featured have links so when you buy something through the retail links, the may earn an affiliate commission.
 
The Results:

Best standing desk overall: Fully Jarvis Standing Desk, $569 from Fully
The Fully Jarvis Standing Desk provides the right amount of customizations for style, height, and accessories to create an ideal desk for many people.

Memorable Quote:  A wobbly desk can be very distracting, and stability is often a problem when standing desks are adjusted to the limits of their height.

QB Review of the Review: 2 out of 5  "They limited the group to only products they can make a commission on. Another reality they ignore is that all height/adjustable mechanisms are made by one of three companies, so how different can they really be?"

Author Bio: The review was written by Simon Hill, "a freelance technology journalist with more than a decade of experience covering everything from smartphones and gaming to smart home gadgets and emerging technologies."

MARKETING | Social Media
The Week on Instagram, Twitter & Linkedin

Seventy-five years ago Florence Knoll founded Knoll Planning Unit, which played a critical role in advancing the concept and practice of interior design...
Bridge the ‘at home’ experience with the workplace. Distributed work gives employees more places to work and the autonomy to come and go as needed. It...
“The dog days of summer just got a whole lot better! Our brand manager, @natgallen brought his dog Bennie into the office today to test out some Wyatt chairs. Our Roswell chair is now Bennie Approved! #officefurniture #officechairs #dogs #dogsatwork #woof...
“Guess who won the Prize Designs Award for Best Office Chair of the Year? Cliq! Designed by our very own David Mehaffey, this light-scaled, remarkably intuitive task chair is taking the world by storm. A big thanks to @globaldesignnews and...
The Nelson Cube Sofa is back by popular demand. Beloved since 1968, the mid-century design is an artful balance of soft tufted cushions and architectural...
We're all about the informal gatherings. No need for booking, just show up and enjoy the vibe.
North 56 Schale chairs around Studio TK Bevy Tables are not just a place to work, they're a place to talk big ideas over a cup of coffee ☕️💡
Connect with friends, share what you’re up to, or see what’s new from others all over the world. Explore our community where you can feel free to be yourself and share everything from your daily moments to life’s highlights.
“Need it fast? The Devens Task Chair is in stock and ready to customize with our easy-to-use chair builder. Configure Your Chair: https://bit.ly/3AN7uyS Ideal for busy office settings and all-day comfort, the eye-catching and affordable Devens Task...
 ”@officerevolution is a contract furniture dealership where design, function, and business come together 🤝 For Office Revolution’s Raleigh, NC office, our Block baffles and Metro Cloud add a minimalist pattern with big impact. 
 ”🐾Paws your scrolling, it’s International Dog Day! Today we celebrate our furry friends, who you may see popping in and out of DARRAN🐾 Like Lucy’s chair? Learn more about Covet at the link in our bio! #officedog #internationaldogday🐶...

Trends in Commercial Projects from Around the Globe

Louis Vuitton’s in-house architects designed its latest workshop, which consumes half as much energy as its other factories.
Financial 360 tapped //3877 for a progressive Rockville, MD office space that encourages interaction and community.
Designing a thoughtful brand experience that brings the right stories to life is a powerful tool in building engagement and alignment between employee and employer purpose, and this is exemplified in LinkedIn’s new Omaha headquarters.

Upcoming Industry Events

Orgatec 2022
October 25-29, 2022 | Cologne, Germany

Postponed to 2022, Orgatec is the International trade fair office and property equipment and facilitiWes. Held in Cologne, Germany.

NeoCon 2023
June  12-14, 2023 | Chicago, IL
 
NeoCon has served as the world’s leading platform and most important event of the year for the commercial design industry since 1969. A launch pad for innovation—NeoCon offers ideas and introductions that shape the built environment today and into the future.  

Industry Briefing

Luck Rep Group Joins Nevins in CO
Nevins announced that Luck Rep Group will be representing them in Colorado. In a career spanning over 2 decades Julia Ryan, NCIDQ, LEED AP has been lucky enough to work in the commercial interiors industry the entire time. Julia knows what it takes to create a successful interiors project from start to finish. She has worked as a designer in both interior architecture firms and a furniture dealership. For the past 11 years Julia has been a rep for commercial furniture manufacturers in the Colorado/ Wyoming territory.

We are so proud of all our facilities and their efforts in keeping our employees safe! In celebration of our Flat Line Assembly facility achieving 3 years with no accidents the entire team earned a FREE lunch! We appreciate everyone's efforts to strive to put safety first every single day. #safetyfirst

On August 27, Symbiote celebrates being in business for 40 years! 🎉 We are so thankful for our customer support and engagement over the years. We are thrilled to continue to provide superior products for all your lab space needs!

Find the best Contract Furniture Industry jobs and hire the best talent.
Akers Business Solutions is one of the largest Manufacturer Representative firms in the northeast.  The A&D Account Executive role, we are embarking on an effort to grow revenue to new heights by strengthening the relationships with the architects and designers while working with Office Furniture dealers, independent dealers, end users, mega channel, new accounts and verticals.
A Territory Sales Manager is a “Player/Coach”. They are responsible for sales in Washington DC, Virginia and Maryland. They are responsible for building and managing our sales team in that territory. They are also responsible for handling some of the accounts (dealers, A&D, end users) within the territory on a day to day basis. Finally, they are responsible for executing the territory business plan to help us grow revenue and build our brands within that territory.
Artcobell manufactures K-12 school furniture. We are looking for individuals to join our team of industry thought leaders to help create well-designed educational learning environments.

Industry Leading Partners + MMQB
 
Times are changing and navigating the uncertainty of business isn’t for the meek. AIS is here to help you every single day.
 
At Allsteel, we design furnishings and architectural products for a wide range of environments. But our “why” is about something much deeper. It’s about connection, learning, shaping an experience, and enabling companies and employees to become the best versions of themselves. It’s about blending what’s pragmatic with what’s possible—for better comfort, productivity, efficiency, and collaboration. 
 
Colecraft
Colecraft Commercial Furnishings has been creating and building one-of-a-kind commercial furniture and architectural casework solutions since 2003.
 
Dauphin is a leading provider of consultative seating solutions for corporate, education, hospitality and healthcare markets.
 
Donati is dedicated to manufacturing for the world’s best furniture brands.
We enable our industry clients to develop and distribute outstanding product in terms of innovation, quality and sustainability.
 
We manufacture authentic and unique furniture solutions. We have product, but most importantly, we build your creative ideas.
 
Groupe Lacasse is a North American leader in the design, manufacture and service of a broad range of high-quality furniture solutions for all types of business and institutional environments. Headquartered in Saint-Pie, Québec, Canada, the company employs over 561 members.
 
Since 1888, Inscape has been designing products and services that are focused on the future, so businesses can adapt and evolve without investing in their workspaces all over again.
 
Landscape Forms is the industry leader in integrated solutions of high-design site furniture, advanced LED lighting, structure, and custom environments.
 
Linear movement might be the simplest movement in the world. And yet, perfecting simple is the hardest of challenges. Our solutions move people – their work and their lives. We Improve Your Life!
 
LOGICDATA embodies a sophisticated, holistic philosophy that meets the needs of partners and users through customized, made-to-measure inline adjustable solutions. Our “One-Stop-Shop”, is a modern, ambitious product range that includes lifting frames, lifting columns, and lifting components for adjustable desks, in addition to adjustable bases and so much more.
 
Our mission at Logiflex is to be a leader in North America in the design, manufacturing and marketing of office furniture and to stand out thanks to the quality of our products and our flexible and innovative services. Logiflex produces high-quality modular and flexible products at competitive prices. Our product line adapts to customer expansions, protecting your initial investments.
 
NeoCon has served as the world’s leading platform and most important event of the year for the commercial interior design industry since 1969.
 
At Office Star Products, we measure success by each relationship our business builds. Together, we make lifelong industry friends through respect, trust, loyalty and a handshake. We think these values are essential to expanding our customer base and growing meaningful product lines.
 
For more than 20 years, Special-T has delivered Grade A tables at Grade C prices, thanks to a fierce commitment to innovation in technology, and a “whatever it takes” approach to customer service.
 
We’re passionate about creating valuable connections. We believe in the aesthetic power of experiential graphics and signage to connect with your client’s space and the people that move through it. Our products and services empower you to bring your clients beautiful signage and graphic solutions through a process that’s efficient and profitable.   
 
Tektus was conceived as an envisioning company and is made up of an agile team of talented designers and marketers assembled to meet specific customer digital marketing challenges.  Our visualization capabilities enable us to support real estate reduction strategies by augmenting your customer experience via elegantly crafted digital showrooms and mockup spaces.
 
Office chairs that feel as good as they look.

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